Under the agreement, Autologic will have direct access to Volvo diagnostic data and technical information, enabling the provision of a comprehensive repair and maintenance on models from 2000 to current year to date, through Autologic’s Assist cloud-based, fully integrated diagnostic solution. The licensing agreement, which covers the United Kingdom, North America, Canada, and the European Economic Area (EEA), will provide customers within these territories the benefit of receiving guaranteed genuine Volvo data, thus ensuring improved aftermarket continuity of safe, accurate and effective repair.
Autologic Assist’s suite of capabilities uses state-of-art technology to combine a superior diagnostic (AssistPlus) device with real-time access to its award-winning Fault 2 Fix Team of dealer-trained Master Technicians providing vehicle diagnostic support. Autologic Assist simultaneously integrates expert knowledge and service, innovative software and a multi-faceted, touch screen device -- helping ensure vehicle issues are diagnosed correctly the first time. “The arrival of Volvo data coincides with the adoption of our new centralised Autologic knowledge database (ADX), which has been developed specifically to secure VM licensed data and repair and maintenance information (RMI). The licensed Volvo package will be available in January 2017, for customers to download directly to their AssistPlus device, ensuring that independent repair shops gain access to the latest validated information as provided to dealers. The Volvo data will feature heavily in the new customer journey, on a seamless route to gain accurate, secure, and safe diagnostic information, with access to our award-winning Fault 2 Fix Team providing Vehicle Diagnostic Support,” explained Mark Stamp, Autologic chief technology officer.
The new agreement displays a significant investment by Autologic, as it moves towards developing stronger direct relationships with vehicle manufacturers, for the provision of genuine data.
Jeremy Fry, Autologic chief executive officer, added: “As the only provider of a cloud-based, vehicle-connected, fault-to fix-solution, we have been vocal in advising the aftermarket sector of the momentous changes and challenges ahead, based on, among other industry influences, the Right to Repair Act, which requires vehicle manufacturers to provide the same information to independent repair shops as they do for dealers. The considerable investment in licensed data, by Autologic, accentuates our strategy for ensuring aftermarket repair shops can, through Autologic, easily access accurate data and expert vehicle diagnostic support, so that ultimately, they can find faults and fix cars faster. The Volvo agreement further cements our pioneering vision for aftermarket diagnostics.